Shipping & Returns

Delivery charges are charged to the customer and are shown explicitly at the time of order.
The customer will use the method of payment chosen.

We accept PAYPAL!
 
Shipping costs:

European countries are divided in 3 zones.

First zone: Austria, Germany, Benelux, France and Netherland have a fixed shipping cost of 10€.
For orders >100€ the shipping is FREE!

Second zone: Poland, Czech Republic, Slovakia, Slovenia, Romania, Uk, Sweden ans Spain have fixed shipping cost of 15€.
For orders between 100€ and 160€ the cost becomes 20€
And >160€ the shipping is FREE!

Third zone:
Cyprus, Finland, Eire, Portugal, Hellas, Bulgaria, Hungary, Latvia, Lithuania, Malta and Estonia have fixed shipping cost of 20€.
For orders between 100€ and 160€ the cost becomes 25€.
And >160€ the shipping is FREE!

In case your country isn't on the list send us an email and we'll calculate your shipping cost!

Lacompagniadelkendo.com is not responsible for tampering, loss or delays on parcel deliveries, resulting from any failure of the Shipping Courier.

Returns & Refounds:

Lacompagniadelkendo.com will dispatch orders within 3 business days after we receive your order. We will try to fulfill all orders as soon as possible, but we can not guarantee to do it always.
Recess:
Lacompagniadelkendo.com will exchange or refound all of the products that will return in 7 days in perfect condition after communication. This does not include shipping costs.
This has no effect on your rights as a consumer.

Please include the following information:
  • The reason for the return
  • The data acquired

You remain responsible for the item until it arrives to us.
All items must be shipped by traceable mail, so you are insured in case of loss.

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